USD
FAQ's
Orders & Payments
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Shop Pay, Apple Pay, and Google Pay. Availability may vary by region. All payments are processed securely.
Yes. We process orders within 2 business days and send you an email confirmation and status update. Please check your inbox (and spam folder) after checkout.
Once your order is placed, we’ll process it within 2 business days and email you a confirmation. You’ll receive a separate dispatch email with tracking once your parcel ships.
Returns & refunds
- We’re sorry to hear you’re considering a return. Your satisfaction matters to us. Please email order@lingyuntableware.com with your order number, photos/details of any damage or issue, and a brief description of your request.
- Our team will review your case promptly and guide you through the return or refund process. If the item arrived damaged or defective, we will prioritize a fast resolution.
- Please do not return any items before receiving our instructions, as this helps us process your request efficiently.
- After our team reviews and approves your request, we’ll issue the refund to your original payment method.
- Please note: payment processors may take 3–5 business days to complete the refund and reflect it on your statement.
- We’ll email you a confirmation once the refund has been initiated.